Frequently asked questions
Find answers about Resprite purchases, file recovery, import and export, drawing, and animation. Search questions or browse by topic.
Search question titles and summaries. You can also browse every question by topic below.
Quick answers
- Premium is missing. How do I restore my purchase?
- Does Premium transfer between App Store, Google Play, and Steam?
- Why do images look blurry or change in iOS Photos or Discord?
- iOS: How do I recover recent saved versions with Safe Zone?
- Where are my Resprite files on Android (Google Play)?
- How do I export a layered PSD file?
Browse by topic
Purchase & Licensing (7)
- How do I request a refund?
- How do I cancel a Resprite subscription?
- Does Premium transfer between App Store, Google Play, and Steam?
- What does the premium version unlock?
- Can I share Resprite Premium between iPad and iPhone?
- Premium is missing. How do I restore my purchase?
- Family Sharing is not working on iOS. What should I check?
Codes and Activation (3)
- How do I redeem a Resprite code on iPhone or iPad?
- How do I redeem a Resprite code on Google Play (Android)?
- How do I activate a Resprite product key on Steam?
Files (8)
- Which file formats does Resprite support?
- Why do imports become .resprite files, and how do I export them back?
- Where are my project files on iPhone or iPad?
- Where are my Resprite files on Android (Google Play)?
- How do I check the total editing time of my artwork?
- How do I export a layered PSD file?
- Why do layer effects change when exchanging files with Aseprite?
- Why do images look blurry or change in iOS Photos or Discord?
Saving, Backups and Recovery (3)
- How do I enable auto-save, and what are its limits?
- How do I back up projects and restore them?
- iOS: How do I recover recent saved versions with Safe Zone?
Troubleshooting (3)
- What can I do if Resprite feels slow?
- What should I do if Resprite crashes or stops responding?
- Android: Why does Resprite restart after I switch apps?
Getting Started (2)
- Which devices and operating systems does Resprite support?
- iOS: How do I change Resprite’s interface text size?
Drawing and Selections (6)
- How do I deselect an area?
- How do I move pixels inside a selection?
- How do I copy and paste content, including between files?
- iOS: How do I paste images and reference images?
- How do I zoom and center a reference or preview?
- Does Resprite support tileset or tilemap editing?
Layers and Animation (4)
- How do I add a new layer from the timeline?
- How do I reorder layers and frames?
- How do I change the animation speed?
- How do I record my drawing process and export a timelapse?