On my other device it doesn't show premium? Restore purchase do not work?
For Google play
- Check if you are logged in to the same Google Play account that purchased the product.
- Sometimes Google's service response is slow. You can kill the app(exit the app from memory) and try a few times.
- Re-login your account in Play Store can sync the status, that helps.
- If it still doesn't work, try a different time or a different network.
For iOS
First, please confirm the following:
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The Apple ID currently signed in to the App Store is the same one used when purchasing.
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The device has enough storage space, and its battery level and network connection are normal.
Please try the following methods:
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Connect to the internet using your mobile hotspot, then restart the app several times. Make sure to completely close the app from the background before reopening it. (This may help in cases where network issues prevent restoring purchases. The app will automatically attempt to restore purchases when launched.)
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Download any new app from the App Store that you haven't downloaded before, or sign out of the App Store and sign back in with your Apple ID. (This will refresh the device's receipt information, helping meet the conditions required to restore purchases.)