What should I do if Resprite crashes or stops responding?

Applies to: iOS, Android, and desktop.

If it stops responding: If a save or export is still progressing, let it finish. If the app is completely unresponsive, close and reopen Resprite. Closing the app may discard unsaved changes.

After a crash: Reopen Resprite. If an update is available through your original installation channel, you can install it.

Keep your artwork: Avoid immediately uninstalling the app or clearing its data. For missing progress, see restoring a backup. iOS users can also check Safe Zone saved versions.

If it keeps happening: Contact us with your device, Resprite version, and what you were doing when it happened. If an error message appears, include a screenshot.

If Resprite only restarts after switching apps on Android, see background restarts on Android.