Family Sharing is not working on iOS. What should I check?
Applies to: iOS / iPadOS, using separate family members’ Apple Accounts. Sharing a purchase between your own iPad and iPhone with the same account is a different workflow.
- Check that Family Sharing is configured and that the purchase is eligible for sharing. Eligibility and purchase-sharing settings are managed by Apple.
- Check the purchaser’s sharing settings and the affected member’s App Store account.
- On the family member’s device, open Resprite’s Premium screen and try Restore Purchase.
Apple’s purchase-sharing guide explains the account settings. Resprite cannot enable sharing for a purchase Apple does not make shareable.
If access is still missing, contact support and tell us whether the original purchase is a subscription or a one-time purchase.