FAQ

How to adjust Repsrite's font size?

Open system's control center(drag down from top-right screen corner), tap "Aa" button, drag up or down to change the font size. Tap "Resprite only" to set font size only for Resprite.

Adjust font size in control center

(If you don’t see the Text Size button, add it to Control Center—go to Settings > Control Center, then choose Text Size).

For more info, see iPadOS doc (opens in a new tab).

Where are my files?

Open the Files App, select "On My iPad" on the left, and find the "Resprite" folder. The .resprite files inside are our sprite files.

Files location

How to record drawing video?

• Use the timelapse feature. or
• Use iOS's screen recording function. See apple's doc (opens in a new tab).

What does the premium version unlocks?

• The exporting limit
• The colour adjust function
• The advanced outline function
• The symmetric tool

Is Premium shared between iPad and iPhone?

YES. The Premium is shared between them, they are not seperated. You only need buy once.

Why is my exported image blurry or lose transprency?

When a small png image is saved to the album, the Apple system will add a white background and enlarge it (become blurry).

You can solve it by one of following methods:

• Use the GIF format
• Save to Files instead of Photos
• Scale up images to higher resolutions when exporting, using the Magnification field.

Share GIF to Wechat, it become blur and static?

When exporting GIF, directly choose to share to WeChat. WeChat will treat it as a static image, and will enlarge and blur it.

The solution is to save the GIF to the Photos first. Then in WeChat, choose to send the photo, and select the "original picture" mode. In this way, you can send exquisite small animations.

What's the minimal OS version requirement?

• iOS 16 and iPad OS 16

• Android 11

Why are some attributes in the exported Ase file lost?

Because Ase does not support those properties, such as group layer's blendmode, opacity, clipping mask, etc. Checkout this detail note.

What's tech stack is Resprite built on?

Resprite iOS is built based on Apple's Swift & SwiftUI & UIKit stack. For keep the project robust in longterm, we are working hard to keep the code no dependency on any 3rd lib.

Resprite DA is built based on Flutter(UI) + Native(Render). It is a cross-platform development platform, so the DA version will support both Android and desktop platforms.

Does Resprite support Indexed color?

If you want a real indexed color image (opens in a new tab) supporting, the answer is NO. The indexed color tech is in order to save file storage. But that's not important today, because storage is cheap.

If you want to replace color by change palette's color, the answer is YES. We have a checkbox "Like Indexed" in Menu->Palette, when checked, change to palette color will automaticlly change the relative pixels in canvas.

How to cancel selection?

If you are still in selection tool, tap outside your selection once will cancel the selection. That's follow the same way of softwares like photoshop. The real meaning is select a new area but empty, so the old selection is canncelled. So, make sure the selection mode is in "Replace".

If you are in other tool, there is a "cancel selection" button on the bottom of tool-option panel.

How to move selected content?

Drag inner of you selection will move it. But make sure you are in "Replace" selection mode, which is default, otherwise will change the selection.

How to Copy and Paste selected content?

There are copy/paste btns on the selection tool's option panel(up and down arrow btns). And there are menu entries in Menu->Edit too. You can copy content from one sprite to another file.

If you want to copy the whole canvas, you do not need to select the entire canvas first, just use the menu entry's copy.

If you want to copy frames/cells, you should use the copy/paste of timeline. Double tap on cells, you can find the copy/paste of cells feature. And frame/cells support multi-select. That's means you can copy batch of frames/cells once, and supports copy through two sprite files too.

How to copy content from one file to another?

Both canvas content copy/paste feature and timline's copy/paste feature support cross file action.

Does resprite support tileset and tilemap editing?

Not for now, they are on the longterm plan. Checkout our roadmap.

How to cancel a subscription?

Please check the official tutorial of the corresponding platform：

• iOS (opens in a new tab)
• Android(Google Play) (opens in a new tab)

Will the premium I purchased on one platform appear on another?

The product you purchase on different platforms is bound to your accounts on different platforms. For example, when you buy the premium on the App Store, it won't appear on your Play account.

How to request a refund?

Please check the official help for different platforms:

• App Store (opens in a new tab)
• Google Play (opens in a new tab)
• Steam (opens in a new tab)

Sometimes Google Play may reject your request, in which case you can contact us directly. But please understand that we only accept requests within 3 days from the time of purchase. For the other two platforms, since we have no control over this operation, please follow the decision of the platform.

On my other device it doesn't show premium?

1. Check if you are logged in to the same AppStore/Google Play account.
2. Sometimes Apple/Google's service response is slow. You can kill the app(exit the app from memory) and try a few times.
3. For Google Play, re-login your account can sync the status, that helps.
4. If it still doesn't work, try a different time or a different network.

Apple's family sharing doesn't work?

Family Sharing in iOS is completely controlled by Apple. There are issues with it. You can refer to the following to solve your problems:

• How to share apps and purchases with your family (opens in a new tab)
• How to use Family Sharing with Procreate (opens in a new tab)

Why can't import the GPL palette downloaded from lospec.com?

Due to a bug of lospec.com site, when users download the GPL palette file from there on iOS system, the downloaded file mistakenly has a .html extension. You can change it back to .gpl in the Files App before importing, check out this tutorial (opens in a new tab).

Common reasons why software becomes laggy？

1. If you have turned on the power saving mode, it is recommended to turn it off, which will limit the performance of the device.
2. Reduce the canvas size, layer count. This will improve a lot.
3. Is the device hot? For example, during charging, the device overheating will cause the CPU performance to be limited.

How to redeem a promo code/CD key?

For iOS:

• 1, Open AppStore.
• 2, Tap on your profile.
• 3, Tap Redeem Gif Card or Code.
• 4, Enter the code.

For Google Play:

• 1, Open the Google Play app Google Play.
• 2, At the top right, tap the Profile icon.
• 3, Tap Payments & subscriptions and then Redeem code.
• 4, Enter the code.

For Steam:

• 1, Launch the Steam client software and log into your Steam account.
• 2, Click the Games menu option at the top of the Steam client.
• 3, Choose Activate a Product on Steam...
• 4, Follow the onscreen instructions to complete the process.

Tips

Paste reference image from your mac

Copy image on your mac, and Menu->Import reference->Clipboard.

Should enbale apple's handoff function, and two devices in the same local network or bluetooth.

See more in Apple's doc (opens in a new tab).

Always allow paste image

Set System settings->Resprite->Paste from Other Apps to 'Allow'.

Quick zoom in reference or preview

Double-tap on the image, it will bring the image center, and zoom in different level.

Find back history version of sprite

See safezone